Delivery information

Delivery only £4.99 for as many products as you like.

Normally 5 – 10 working days from order confirmation. We endeavour to get orders to you quicker than this where possible.

Monday to Friday during normal working hours 8am – 6pm and weekends by arrangement. Please notify us of any delivery obstructions and ensure that the delivery area is clear.

All goods must be signed for on delivery.

Deliveries to Ireland & Northern Ireland.

 

 

You may cancel your order for a full refund prior to your order being shipped, though if any costs have been incurred they will be deducted from monies refunded. If you cancel your order after it has been shipped, you are responsible for any and all freight charges incurred by PTGear. Any unpaid freight charges will be deducted from your refund. If you refuse to accept delivery of your order for any other reason than the product being damaged in transit, you are liable for all outward and return freight charges incurred by your refusal.

If it is found that any of the larger products upon delivery ‘will not fit’ through any doors/stairwells and the product is subsequently returned/refused, you are responsible for all outward and return carriage costs and a 15% re-stocking fee is applicable.

Delivery Terms

Please note: due to Health and Safety regulations, upstairs deliveries are at the carrier’s discretion and are not guaranteed. This includes, but is not limited to, steps immediately outside the premises that are needed to be climbed in order to gain access to the property.

All orders on this website are shipped at £4.99 + vat to mainland UK addresses, excluding, though not limited to, the following postcodes: BT, HS, IV, AB, PH, PA, DD, KW, and all offshore postcodes.

Should you have any queries or comments concerning either the forthcoming delivery of your panels, please do not hesitate to contact us.